Public and Open Courses

Introduction

We at DPSS have a 25-year record of accomplishment in delivering high quality and effective bespoke procurement, contracting and supply chain management training courses in the UK and overseas.

However, we have come to realise that many people are not able to access the high-quality training that we provide. They may work for SME organisations or they have a specific skills or knowledge gap or have missed previous training opportunities. To meet this need, we have developed a series of short courses in procurement, contract management, supply chain management and related areas.

The courses are resourced by our team of highly qualified and experienced trainers, many of whom are published authors with international reputations.

Our team is led by Dr Ray Carter, author of “Practical Procurement” and “Practical Contract Management” and the creator of the 10 c model

Ray and his team have delivered courses to participants from many blue chips organisations, including Shell, Chevron, Coca Cola, Serco, Boots and many others.

As an accredited IACCM, ISO and CIPS training organisation, our quality is assured and therefore you can have complete confidence in the learning experience.

Appropriate courses are Endorsed by IACCM

Our courses are organised into the three semesters
April to June, September to November and January to March
If you would like details of future course dates please email info@dpss.co.uk

Our money back guarantee
We are so confident that you will be satisfied with the quality of our courses that we offer a 30-Day money-back guarantee to ensure customer satisfaction. Please view our Terms and Conditions
Free Access to Web Applications
All participants are given free access to a range of especially designed Web Apps to provide support, post course delivery.
Advantages of our open and public courses
One of the many advantages of our open and public courses is the opportunity to network and benchmark with a diverse range of participants from different organisations and different sectors, private, public and third sector. We adopt a proactive, participative, and participant centred approach with emphasis on the practical application of the tools, techniques and templates. The creation of Action Plans by the participants has always been the “experiential” dimension to all our courses. We appreciate the need to ensure that the learning is embedded and we use context – based case studies and other tasks to achieve this.
Terms & Conditions
A summary of our terms and conditions relating to all commercial training
  1. Payment terms
Our standard payment terms is that payment is taken at booking unless otherwise stated. If payment by invoice has been previously agreed, the payment needs to be made 30 days from the date of invoice or prior to the course start date, whichever is sooner.
  1. Credit terms
Our standard credit terms for account customers are 30 days from the date of invoice.
  1. Course bookings
Bookings may be made by on line, via email, or phone. Telephone bookings must be confirmed in writing upon request. Please quote purchase order numbers where applicable.
  1. Transfers
Should circumstances mean that you need to transfer to another course, the following charges will apply, dependent on notice given:
  • First transfer, made more than four weeks prior to the course start date - no charge
  • Two to four weeks’ notice given - 25% of the course fee
  • Less than two weeks’ notice given - 50% of the course fee.
All transfers must be taken within a period of six months from the original date.
  1. Cancellations
Should circumstances mean that you must cancel your course and are unable to transfer your booking to another date at the time of cancellation, the following charges will apply:
  • More than four weeks prior to the course start date - no charge
  • Two to four weeks prior to the course - 50% of the course fee
  • Less than two weeks prior to the course - full fee.
Please note cancellations must be made in writing and received by DPSS by due date.
  1. Unforeseen circumstances
On occasion, unforeseen circumstances may require us to cancel a course. In such circumstances, you will be given as much notice as possible and either a free transfer to another course date or a full refund of fees paid. We reserve the right to change venue if circumstances dictate but will make every effort to find a suitable alternative.
  1. VAT
All course fees are subject to the current VAT (valid exemptions only
  1. Access
We welcome participants with disabilities and DPSS would welcome in advance, for setup purposes, notification of any assistance that a participant is likely to need during the running of the course.
  1. 30-Day Money-Back Guarantee
We are so confident that you will be satisfied with the quality of our courses that we offer a 30-Day money-back guarantee to ensure customer satisfaction. If a significant majority of the course participants score the course less than satisfactory against our course ISO evaluation criteria, then if the claim is made less than 30 days after completion of the course, then we will guarantee to refund all fees (or part of fees) paid by the participant concerned. This will be in full and final settlement.
  1. Fair processing
All information that we hold concerning you will be held and processed by DPSS strictly in accordance with the provisions of the Data Protection Act 1998. As an individual, you have a right under the Data Protection Act 1998 to obtain information from us, including a description of the data that we hold on you.
  1. Dress code
All participants should be suitably attired in smart/casual clothing and take into consideration that air-conditioning can make venue warm/cool.