This course is also available as an in-house event.
To book please contact firstname.lastname@example.org
Duration: 2 days
CPD points: 12
To enable participants to efficiently and effectively manage Facilities Management (FM) tasks with regard to a variety of different premises and operational requirements.
Course Content Verification
The content of this course has been cross mapped with the BIFM Level 3 qualification.
This course is designed for those who have direct or indirect responsibility for the effective provision, administration and management or FM services, contracts and related tasks. FMs seeking BIFM Level 3 qualifications of Award, Certificate or Diploma will find this course useful in supporting their studies.
By the end of the programme participants will be able to:
Understand the total process of facilities management, thus enabling the process to deliver the corporate goals, compliance and added value
Exploit opportunities to extract extra added valued from outside contractors
Develop appropriate relationships with contractors to ensure performance
Develop appropriate relationships with internal customers to deliver the corporate plan and goals
Understand and manage the provision of maintenance and service in all appropriate areas
Understand and manage the audit and inspection process, including company and local standards
Develop, operate and manage appropriate health and safety processes
Session Introductions, course objectives, learning outcomes agreed, key messages
Session Facilities Management defined, traditional v new age models of facilities management. Strategic Alignment, aligning FM goals to the corporate needs
Session Defining Corporate Social Responsibility & Sustainability delivering the organisational goals within target whilst using resources effectively and efficiently
Session Customer & Stakeholder Relationships, how to manage internal customer
relationships in alignment with the corporate plan and goals and stakeholder expectations
Session Specification & Procurement of Supplies & Services – score cards, transparency issues, VFM, TCO concepts
Session Health & Safety Responsibilities of the FM manager, how to manage internal customer relationships in alignment with the corporate plan and goals
Session Managing Operational Performance general principles of managing plant, equipment and main services
Session How to project manage utility supply chains in the modern environment
Session Budget Management managing the external areas of sites including sanitation and waste management issues.
Session Understanding FM within the context of the organisation.
Session Understanding Support Services managing the delivery of Soft FM
Session Understanding Technical Services managing the delivery of Hard FM
Session Space Allocation making best use of available space whilst complying with legislation and policy on access and inclusion.
Session Estate Management the role of individual FM services in the sider context managing the estate
Session Close out and action planning
Date: Dates upon application
Cost: £720.00 plus VAT
Course ref: 0905FMI
Venue: Woburn House, Tavistock Square London
We accept payment by major credit cards
Please note discounts are available for certain categories of participants including self-funders, charities, armed forces, schools, multiple and block bookings
Contact email@example.com to find out if you are eligible!