“Mini” MBA Supplier Relationship Management (SRM)

Target Audience

This course is aimed at those who manage suppliers from the perspective of developing strategic relationships and part of the tactical delivery team regarding SRM within their organisation. They will have substantial interaction and responsibility for a select group of strategic and bottleneck suppliers. They will have knowledge of the commercial environment of their organisation, the organisation’s purchasing strategy and how it manages suppliers and contractors. Typically, they will support the development of contracts to ensure that KPI’s and SLA’S targets can be met and will support the selection methodology for suppliers

The Mini MBA is also available as an in house bespoke program and can be tailored to suit the needs of the public, private and third sectors.


Study Requirements:

Pre-course reading 2 hrs Post course assessment 6 hrs Class contact 21hrs 96% of our participants surveyed rate our courses Excellent/Very Good 98% of our participants surveyed would recommend our courses to others 95% of our participants surveyed agreed that our courses help to improve their career opportunities


Course Aim

IACCM states that “Supplier Relationship Management has become a critical enabler of business performance, whether in the public or private sector, with the potential to drive both value and reputation. Competence is achieved through a combination of operational experience, structured learning and rigorous assessment” The aim of this course is to provide the structured learning and rigorous assessment element of the process


Learning Outcomes

By the end of the course, participants will be able to:

Build trust between all parties concerned in managing the relationship

Undertake the effective management of key stakeholders

Evaluate and derive value for both sides from the relationship

Analyse the relationship spectrum from master servant to symbiotic

Determine the type of relationship in the context of risk and value

Developing KPI and SLA’s working in collaboration with providers

Managing and mitigation of risks in the context of SRM

Appreciate the importance of the value drivers and the contract life cycle

Understand the critical role of account management in developing and maintaining the relationship

Leverage the relationship to facilitate innovation, flexibility and responsiveness from the supplier


Entry Requirements

To benefit from the programme, it would be desirable to have some relevant commercial experience or relevant professional or technical qualification.



Our mini MBA is accredited by The British CPD Standards Office under licence number 21745 and the course is awarded 35 CPD points.


Assessment Strategy

Participants are required to submit for assessment a series of 6 especially designed case studies and assignments. These will be reviewed and discussed during class time and participant are required to then write up and submit their assessments within 10 working days from the close out of course. These are then assessed by DPSS and then submitted to the British CPD Standards Office for moderation. Participants that successfully complete all assignments and pass the two-hour open book case study exam will be recommended to the British CPD Standards Office for the award of the “Mini” MBA in SRM


Course Delivery Methodology

We will adopt a proactive, participative, and participant centred approach with emphasis on the practical application of the knowledge and skills acquired.

As with all of our courses we will utilize am eclectic range of teaching and learning strategies including presentations, discussions, Q&A, DVD, tasks, team work, role plays and simulations. We appreciate the need to ensure that the learning is embedded into the contractual and commercial fabric of the participant’s organisation and we will use case studies and other tasks to achieve this.


Course Duration

Days: 3
Course times: 9.30 – 16.30

Course Materials:
We will provide all course materials and assessments required, including supporting text books and study guides

Costs, Dates and Venue

Venue: Woburn House
20-24 Tavistock Square
London WC1H 9HQ


Fee: £1470 plus vat

This includes all course materials, course text book, assessments, venue costs and refreshments

Course Dates: Spring 2019

All participants are eligible for free access to our range of unique contract and commercial management supporting web apps

Please contact info@dpss.co.uk to reserve a place or to discuss the course further