Soft Skills for the Procurement and Contracting team

This course is also available as an in-house event.

To book please contact

Duration: 1 day

CPD points: 6

Course Aims

To provide participants with the abilities, knowledge and competencies required to make effective use of “Soft Skills” to get the best out of procurement teams, stakeholders and suppliers.

Course Content Verification
The content of this course has been cross mapped with appropriate competency frameworks and other relevant international standards and benchmarks

Target Audience

This course is designed for members of the procurement and contracting team who have a direct or indirect responsibility for effective people management. This could include commercial managers, end users, technical experts, proponents, project managers, finance, internal customers and other key stakeholders who need to collaborate and communicate to develop a fuller understanding of their perspectives. This could also include those seeking a refresher in this subject.

Learning Outcomes

By the end of the programme participants will add value to the organisation by being able to:

Provide definition of “Soft Skills” and the value they add over and above the required harder skills

Analyse their own skill set and develop relevant action plans to improve.

Identify and practice key communication skills in the context of the procurement environment

Map, Engage with and Influence key internal and external stakeholders

Make use of relevant tools for giving and receiving feedback to develop team members and suppliers

Identify potential sources of conflict and make use of proven techniques to resolve in a way that demonstrates added value

Recognise how understanding the cultural dimension adds value to the contracting organisation

Course Programme

Session What are Soft Skills and why do they matter so much in Contracting and Procurement?

Session Identifying the barriers to effective communication and how to overcome them to deliver effective outcomes across the supply chain

Session How to undertake stakeholder mapping and engagement, ensuring requirements are aligned to organisational needs

Session Influencing power, how to develop it and harness it in the procurement process

Session Identifying the positive and negative aspects of conflict, making it work for the contracting professional, utilising conflict resolution models

Session How culture shapes people, organisations and supply chains

Cost, Dates and Venue

Date:      Dates upon application
Cost:      £279.00 plus VAT
Course ref:           0205SSP
Venue:  Woburn House, Tavistock Square London

We accept payment by major credit cards 

Please note discounts are available for certain categories of participants including self-funders, charities, armed forces, schools, multiple and block bookings

Contact to find out if you are eligible!